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Account setting

the email is empty and when I filled in the info and tried to save, it asked my password, but when I inputed, it got an error message.
Status: Completed5 comments

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Comments5

  • Hamish Johnson

    Team•

    Sep 19, 2022

    This is fixed now! Apologies for the delay
  • Bronze Fox

    •

    Jun 13, 2022

    Hamish: I think basically I want to change my user name, but I couldn't do that. The account menu is useless.
  • Hamish Johnson

    Team•

    May 25, 2022

    Managerial Fredia: Thank you for the extra detail
  • Bronze Fox

    •

    May 25, 2022

    Hamish: I am using the web version. When I treid to change my name from 'Anonymous' to something else, it directed me to change it in Account setting. But in Account page, as attached, nothing there to change user name and the email field is empty. And then it got this error message when I tried to save the email address (attached).
  • Hamish Johnson

    Team•

    May 25, 2022

    What action are you trying to achieve? Change password or email? Is this on the web or mobile? Thank you for your feedback!