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Subscription error

Bugs
I always use Email login in from website and I can see subscription in my account. I subscribed by stripe. But when I download this app from apple's app store. There is no subscriptions in my account.And I can’t restore subscription. Device ipad pro, ios17.1.2 App version 1.30.3
Status: Completed6 comments

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Comments6

  • Black Stream

    •

    Feb 9, 2024

    Its working now... Thanks!!!

  • Hamish Johnson

    Team•

    Feb 8, 2024

    I believe this is fixed for both of you now. Sorry for the inconvenience!

  • Hamish Johnson

    Team•

    Feb 7, 2024

    Hi there, for both of you your subscriptions should be working correctly now on the new version - can you confirm?

  • Hamish Johnson

    Team•

    Feb 6, 2024

    Apologies - I've noticed the issue and it was something just affecting stripe subscribers. A fix should be up in a couple of days!

  • Hamish Johnson

    Team•

    Feb 6, 2024

    Looking into it

  • Hamish Johnson

    Team•

    Feb 6, 2024

    Looking into it