I opened the Bullet desktop app under my email and it is showing a completely new account with no entries. Same app in my mobile phone contains all previous entries.
Update: we now have a diagnosis for at least one form of this. On an affected device we could see the app spending nearly three minutes applying an incoming sync, during which the outgoing upload timed out - so the device kept working normally while none of its changes ever reached the server. Nothing was lost on our side, but nothing new arrived either. Tracked internally and being worked on. If you hit this, please don't reinstall the device that still has your data - that's how it gets cleared.
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Hamish Johnson
Sep 21
Hamish Johnson
Nov 24, 2022